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520bet is built around your account — so how we collect, store and use your information matters as much as how quickly the lobby loads on your phone. This policy covers every data point we hold about you, why we hold it, and what you can do about it. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the credentials you choose. When you make a deposit or withdrawal using bKash or Bank Transfer, we record the transaction reference and amount so your account wallet stays accurate. We also collect device and session data automatically: your browser type, mobile OS, screen resolution and IP address. This helps us keep your account accessible across devices without requiring you to log in from scratch every session. We use cookies and similar tools to remember your preferences and reduce friction when you return to the lobby. We do not sell your personal data to third parties. We may share limited data with payment processors — such as bKash or Bank Transfer intermediaries — strictly to complete a transaction you have initiated. Any third-party service connected to our platform operates under its own data terms. Your use of this site and availability of our services depends on your local law and eligible regions. We retain account data for as long as your account remains active or as required by applicable record-keeping obligations.
Transaction references from bKash deposits and withdrawals are recorded in your account wallet history.
Bank Transfer records are held to match your wallet balance and confirm receipt of funds on both sides.
Mobile OS, browser version and session identifiers are logged to maintain account continuity across your devices.
This privacy policy covers the data 520bet collects and processes directly. It does not extend to third-party services you reach through links on our platform — those operate under their own terms. Understanding what falls inside and outside this policy helps you make informed choices about your account and how you interact with external tools.
Login credentials, session tokens and device identifiers collected when you access your 520bet account are fully within this policy's scope.
Deposit and withdrawal records processed through bKash or Bank Transfer are covered here. The payment provider's own privacy terms also apply to their side of the transaction.
Browsing behaviour on 520bet pages — which game categories you open, how long you stay — is captured under this policy via cookies and analytics tools.
Any external site, game studio or service you reach through a link on our platform is outside this policy. Review their own published terms before sharing personal data there.
You have real, practical options when it comes to the information we hold. Start by logging into your account — the profile section shows the personal details we have on file, and you can correct outdated contact information directly from there. If something looks wrong that you cannot edit yourself, reach out through our published support route and we will update it after verifying your identity. You can request a copy of the data associated with your account at any time by contacting us in writing. If you believe we are holding data we no longer need, you can ask us to review and remove it, subject to any retention requirements that apply under applicable law. We aim to respond to data requests within a reasonable period. Availability of these rights may depend on your local law and the eligible regions from which you access the platform.
Log in and open the account profile page to see the personal details and transaction history we hold for your account.
Update your contact information directly in the profile section. For fields you cannot edit, contact support with verification details.
Send a written request through our support channel to receive a copy of the personal data linked to your 520bet account.
Ask us to review what we retain. We will action eligible requests, noting that some records must be kept under applicable legal obligations.
If you have a question about this privacy policy, want to correct your account data or need to raise a formal data request, use the contact routes published on the 520bet site. We respond through the same channels where your query arrives.
Open the chat widget on any page of the 520bet site to raise a privacy question directly. Available through the support icon in the site navigation.
Send your data request or policy question to the email address listed in the Contact section of the site. Include your registered account email for faster handling.
The Help section inside your logged-in account covers common privacy topics. Check there first before submitting a formal request.
Account security and data handling are not separate concerns for us — they are the same thing. Every session you open on 520bet, whether from a mobile browser or a returning desktop login, runs over an encrypted connection. We do not store full payment credentials on our own servers; bKash and Bank Transfer transactions are processed through their respective payment infrastructure, and only the reference data needed to match your wallet balance is kept on our side.
We use cookies to keep your lobby preferences and session state intact across visits. You can manage cookie settings through your browser, though some account features depend on session cookies to work correctly.
Your login credentials are stored in hashed form. We do not have access to your password in plain text, and we will never ask for it over chat or email.
We keep your account data for as long as your account is active. When an account is closed, we retain only what applicable record-keeping obligations require, then remove the rest.
When this policy changes, we publish the updated version on this page. Continuing to use your account after a change means you have seen the current terms. Check this page periodically if you want to stay current.
These are the questions we get asked most often about how 520bet handles your personal data, your account records and your options as a user.
We collect the name, contact details and login credentials you enter during registration. We also record device and session data automatically when you access the site, including your browser type, mobile OS and IP address. This is needed to keep your account secure and accessible.
We store the transaction reference and amount for each bKash deposit or withdrawal so your wallet balance stays accurate. We do not store your bKash PIN or full account credentials — those remain with bKash's own systems. Your Bank Transfer records are handled the same way.
Yes. Log in and open your account profile page to view the personal details and transaction history we have on file. If you want a full data copy, send a written request through our published support channel with your registered account email included.
Go to the profile section in your logged-in account and update the fields you can edit directly. For details you cannot change yourself — such as your registered name — contact our support team. We will verify your identity before making any changes to those fields.
We share limited data only with payment processors — such as bKash or Bank Transfer intermediaries — to complete transactions you have started. We do not sell your personal data. Third-party services linked from our platform operate under their own privacy terms, which we do not control.
This policy covers how we handle data for all accounts on our platform. However, the availability of our services and the specific data rights you can exercise depend on your local law and eligible regions. Check your local regulations to understand what applies in your situation.